SoundSticks Wireless - Product support

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Dazzlingly realistic sound meets stunning visual design.

Three-piece wireless speaker system with Bluetooth connectivity.

• 40 watts of amplification for rich, realistic sound
• Wireless Bluetooth audio streaming from your tablet, phone, MP3 player and laptop
• HARMAN TrueStream ensures the highest quality sound no matter the application or source device

Beautiful sound requires no wires.
Praised for its illustrious design, the Harman Kardon® SoundSticks® speaker and subwoofer system became a milestone in design history when it joined the permanent collection at New York City’s Museum of Modern Art (MoMA). Now an improved incarnation, the SoundSticks Wireless, delivers the same visual appeal plus integrated Bluetooth® technology. You still get the same breathtaking sound and eye-catching design, only now you can stream audio from Bluetooth-enabled devices. Featuring a six-inch subwoofer, eight full-range drivers, 40 watts of amplification and built-in Bluetooth technology, the 2.1-channel multimedia powerhouse brings new excitement to music, games and movies.

Unit of sale: System
Model Number: SOUNDSTICKSBTEU

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FAQ

After connecting my Soundsticks Wireless system, no sound is heard.
This happens if you power up the subwoofer before connecting the right and left speaker. The system mutes to avoid potentially harmful pop noise. Just touch one of the volume up/down pads to unmute.
My smartphone cannot detect the Soundsticks Wireless system.
This usually happens because certain smartphones do not support A2DP. There is no remedy to this problem. You may choose to purchase a newer model, which usually works fine.
The name of my Soundsticks Wireless does not display correctly on the Bluetooth unit that I use, but sound comes through all right.
Certain mobile phones cannot display the full product name, but this affects neither function nor sound.
My iPhone 1G seems to be unable to connect with my Soundsticks Wireless.
Your Soundsticks system works with most iPhones, but the 1G cannot connect via wireless. You may connect via a cable, though.
I have problems with dropouts in sound when streaming Bluetooth music from my smartphone or tablet.
Please note that if you have a large number of Apps open, this may block or overtax the processor in your music player. Try to close all or most active apps. This should solve the problem.
What wireless range can I expect from my Bluetooth speaker?
Reception of Bluetooth can be heavily influenced by surrounding environment. If your product offers stable streaming performance when phone and speaker are in the same room, with no large objects blocking the line of sight, then your product is performing as specified.